We strongly prohibit any form of extortion on TerraShops platform. This is also outlined in our Buyer Policy and Seller Policy.
For avoidance of doubt, we have provided a list of actions that amount to extortion at TerraShops; they are as follows:
- Where a buyer drops a negative review in order to compel the seller to provide extra items/products that were not initially agreed upon.
- A seller offers a buyer extra goods, services, or compensation in exchange for a positive review.
- A buyer rates the seller with a negative review to force the seller into providing a refund when the buyer is not entitled to one.
In order to keep your transaction safe, please ensure you use TerraShops Messaging tool and checkout system when carrying out transactions. This is very important as we may not be able to consider any transactions outside our platform.