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Prohibited Items Policy

Prohibited Items Policy

Although we encourage the sale of diverse products and services on our platform, we also prohibit the listing of certain products on TerraShops for a number of reasons. Some of these items are incompatible with our values, some pose legal risk to our community, while others are harmful to our members.

This policy reveals those items which we prohibit or restrict on TerraShops.

This policy forms a part of our Terms of Use. You agree that you are bound by this policy and our Terms of Use when you open a Shop on TerraShops.


Below is a list of prohibited items on TerraShops:

- Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs
- Drug Paraphernalia
- Animal Products and Human Remains
- Dangerous and Violent materials
- Hazardous Materials, Recalled Items, and Weapons and any materials that promote or glorify violence
- Illegal products, products that promote Illegal Activity, and Highly Regulated Items
- Hate Items: Items that Promote or Glorify Hate
- Items regulated Internationally
- Pornography and Adult Content
- Violent products/items

We take a variety of factors into consideration before reaching a decision on what is most suitable for our community, therefore, we reserve the right to take down any listings that violates our policies and Terms of Use or that are incompatible with our principles.

Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs

Drugs, alcohol, tobacco, drug paraphernalia and medical drugs are highly prohibited on TerraShops. Most of these substances are legally restricted or controlled by law and even where such items are not restricted or controlled by law, they still do not conform to our principles. This policy also applies to substances that have or claim to have an intoxicating effect.

Examples of prohibited items under this category: Alcohol, e-cigarettes, items that can be smoked, e- liquid, narcotics, drug paraphernalia such as bongs and vaporizers and other similar materials.

Medical drugs, pharmaceuticals and regulated medical devices:

A medical drug claim suggests that a product prevents, heals, or treats a medical condition or disease. These drug claims are regulated by a variety of laws. Ensure that you speak with a qualified expert about which regulations apply to you before you make claims about the health benefits for a product on sale on TerraShops. The responsibility to know and comply with all laws and regulations that apply to the products that you sell remain yours.

Based on our principles and values, we prohibit certain medical drug claims. For example, claims that are likely to deceive or pose unnecessary risks to our community. TerraShops may take down claims that we feel or think are inappropriate, excessive, or incompatible for our marketplace. We also take down

listings or content that promotes prohibited medical claims, for example anti-vaccine materials /items. Also, should we receive proper notice from a legal authority, we may remove a product/item.

Animal Products and Human Remains

Due to the risks to life or endangered animals, we regulate and prohibit certain animal products on TerraShops. Examples of such prohibited animal products are listed below.

- Items manufactured by using any endangered or threatened animal species. These animal species fall under the group designated as threatened or endangered by the US Endangered Species Act or listed in Appendix I of the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES).
- Items produced using cat and dog parts or pelts as defined by US Federal Law.
- Ivory or bones and other related materials made from ivory-producing animals.
- Items produced from human remains or products from the human body, excluding teeth, fingernails, and hair.


Dangerous Materials

Hazardous Materials, recalled items (items recalled by government or manufacturers), weapons (including guns and knives) and other materials that pose a serious health risk. Examples of prohibited hazardous materials include but are not limited to explosives, explosive precursors, flammable items, gases, Radioactive material, Toxic substances (such as poisons).


Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items

At TerraShops, we respect and always comply with the law. Therefore, any illegal items or items that promote illegal acts and stolen items are not permitted to be listed on our platform. We prohibit all forms of illegal activities. Furthermore, counterfeit or unauthorized items are highly prohibited on TerraShops such as replica bags.

As a result of complex legal restrictions and regulations, the sale of real estate, housing or motor vehicles are prohibited on TerraShops. All sellers must comply with the applicable laws to their listings before and after they must have listed their products.


Hate Items

Items that Promote, Support, or Glorify Hatred are highly prohibited on TerraShops. We encourage and support a harmonious and sustainable driven community where people from all backgrounds irrespective of their nationalities, religion, race or color, sexual orientation, disability, gender, or ethnicity are welcome. We also prohibit items or content that promote organizations or people who champion or are sympathetic to such hate views. Examples of such hate groups include Nazi or Neo-Nazi groups, Ku Klux Klan (KKK) groups, white supremacist groups, misogynist groups, or groups that advocate anti-gay, and anti-immigrant agenda. We also prohibit items that contain racial slurs and any other racist or discriminatory content.

Internationally Regulated Items

We provide a direct link through which both buyers d sellers around the world can connect. If you are involved in any transaction with someone in another cou try, you bear the responsibility of complying with the laws and regulations of such country and that of your country.

When involved in international transactions, you should take note that other countries may have their own restrictions. Under certain laws – including international laws –, you may be prohibited from importing or exporting certain items. Some transactions may require permits or licenses. We urge you to consult a qualified expert for a better understanding of this.

When you make use of TerraShops and our services, you must comply with any trade restrictions or economic sanctions (this includes those by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury). We require all members of TerraShops to comply with our Sanctions Policy, regardless of the location in which they are based.

We reserve the right to request Sellers to provide additional information such as providing information on the origin items in a listing.

Take note that third-party payment processors – like PayPal – may on their own, monitor transactions to ensure sanctions compliance. They may block certain transactions to make sure they also fulfil their own compliance obligations. TerraShops has no control over the decisions of such payment processors.

Pornography and Adult Content

When it’s Pornography, it’s a No No! We also restrict adult content to avoid making people who take offence at them have to view them.

Pornography refers to acts that contain explicit sexual content. We take into consideration, the level of explicit Ness of the sexual content when deciding whether a particular piece of adult content is permitted on our platform.


Violent Products/Items: Items that Promote, or Glorify Violence

We are committed to maintaining a safe and harmonious environment for every member or user of TerraShops. We do therefore, do not permit listings or products that promote or glorify violence and harm to oneself and others.


Other prohibited items:

- Products or Items that support or glorify tragedies or human suffering or tragedies – such as products that promote human slavery or murderers.
Items that promote or celebrate violence against individuals or groups.
- Products that facilitate or promote self-mutilation, starvation, or other forms of self-harm.

My items are permitted under my local laws. Can I sell on TerraShops if I provide legal-use disclaimers? 

Some items prohibited by TerraShops policies may be legal to buy or sell in your area. Products that we consider to be drug paraphernalia are not permitted in TerraShops marketplace, regardless of these items’ regional legal statuses. All listings in your shop must be in compliance with all applicable laws and regulations, as well as our rules and policies. You own the responsibility as the seller to be informed on which laws may be applicable to the sale of your products. 


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